Service process

Service & Repair Process

Send a service request first, bring the equipment by appointment, and I will talk through what I find.

Step 1

Send the equipment and symptom through the service request form.

Step 2

Arrange appointment drop-off before bringing anything.

Step 3

I inspect the machine.

Step 4

You approve the work before it continues.

Step 5

Pickup or delivery is arranged after completion.

Small Engine Co.

Request service or repair online.

Send the equipment type, symptoms, and your city. I will reply with the next step before drop-off.